Collision Repair FAQ – Columbus, Ohio
At our Columbus-based collision repair shop, we know how stressful accidents can be—and we’re here to make the repair process as smooth and transparent as possible. Whether you're dealing with a minor fender bender or major body damage, our team is ready to guide you every step of the way. Below are answers to some of the most common questions we get from local drivers, from insurance concerns to paint matching and repair timelines. Don’t see your question? Contact us anytime—we’re here to help!
Find Your Answer
1Do I need to go to the repair shop my insurance company recommends?
No, you have the legal right to choose any collision repair shop in Ohio. Insurance companies may suggest a shop, but the decision is entirely yours.
2What should I do immediately after an accident?
Make sure everyone is safe, contact the authorities, and document the scene. Then, call your insurance company to file a claim. Once that’s done, contact us—we’ll guide you through the repair process step-by-step and help coordinate towing if needed.
3Can I get a rental car while my vehicle is being repaired?
Yes, if your insurance policy includes rental coverage, we’ll help coordinate a rental vehicle for you. If not, we can assist with affordable local rental options.
4Do you work with all insurance companies?
Yes, we work with all major insurance providers and handle the paperwork and approvals to make the process hassle-free for you.
5Will my vehicle look the same after the repair?
Absolutely. Our certified technicians use factory-matched paint and advanced equipment to restore your vehicle to its pre-accident condition—or better.
6Do you offer free estimates?
Yes, we provide free, no-obligation estimates. Walk-ins are welcome, or you can schedule an appointment online.
7What if I discover more damage after the repair starts?
If hidden damage is found, we’ll contact you and your insurance provider immediately for supplemental approval before proceeding.
8Are you certified to repair all makes and models?
Yes, our technicians are I-CAR and ASE certified, and we service domestic and foreign vehicles—including luxury and electric models.
9Will the paint match my vehicle exactly?
Yes. Our shop uses computerized color-matching technology and high-quality paint systems to ensure your vehicle’s finish matches perfectly.
10Do you handle frame straightening and structural damage?
We do. Our Columbus facility is equipped with the latest frame repair and measuring systems to restore your vehicle’s structure to factory specs.
11Where are you located?
We're conveniently located at
2757 S High St, Columbus, OH 43207 and proudly serve surrounding areas as far as Westerville, Worthington, Gahanna, or closer like Grove City, Whitehall or Groveport.
12Do you offer a warranty on your repairs?
Absolutely. We stand behind our work with a limited lifetime warranty on all body and paint repairs for as long as you own your vehicle.